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Technical Support

When you invest in a perimeter security system from Southwest Microwave, the protection you receive includes unrivalled technical expertise and industry-leading support capabilities. Our goal is to provide the post-sale resources to assure complete satisfaction with your detection solution.


Product Training

To ensure the proficiency of system installers and operators, we provide comprehensive, hands-on product certification classes by factory-certified Southwest Microwave field engineers. These classes are offered free of charge at our offices in Tempe, Arizona and Worcestershire, UK and address system set-up, operation, troubleshooting and servicing. Field training is also available by custom quotation.

System- Commissioning

System Commissioning

Expect professional installation support through our network of highly experienced, factory-certified systems integrators and installers. Additionally, field-service engineers from Southwest Microwave can visit your facility for final system verification and sign-off to ensure that components are functioning to specification.


Field-Experienced Tech Support

Technical support is available for the life of your Southwest Microwave system. Certified factory technicians with decades of perimeter security field experience are accessible by telephone or email to answer your technical and product-related inquiries or to perform remote system diagnostics. If required, onsite service programs are also available.

5 Years

Industry-Leading Warranty Program

To reinforce the reliability of our systems and further broaden their value-to-investment ratio, Southwest Microwave offers comprehensive five-year warranty protection on its complete range of perimeter security products. We encourage you to compare our Warranty terms to those of other providers in the sector.